Crowd's Voice: Swiggy vs Zomato

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Crowd's Voice: Swiggy vs Zomato

11 Mar 2020
Crowd's Voice: Swiggy vs Zomato
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Crowdwisdom360
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In the discussion, It is a tie at the moment with Swiggy=Zomato.

This is in line with Google Trends where it is 71 for Swiggy and 68 for Zomato. Zomato seems to be strong in the Hindi Speaking markets (except Rajasthan) while Swiggy is better in the Southern Markets. The two brands are almost in a tie in Maharashtra and Gujarat

Here is a word cloud for swiggy

Positive Comments

 

Good Offers, Payment Options and Tracking came out as big advantages

 

Charges like additional Packing charges came out as main disadvantage

 

Zomato's main strengths were around list of restauarants and discounts

 

Its weakness was around Customer Service and Tracking

 

So both brands have some weaknesses (real or perceived) to be covered. The discussion is still ongoing, you can add your comments here 

Please write to subscriptions@crowdwisdom.live to be invited. Please note that each 'full and original' opinion will earn you anywhere between Rs 50 and Rs 500

 

 

 

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